This document is from Infoholders s.r.o. prepared by and is a legally binding document https://livetolives.net our website (hereinafter “application” referred to as " terms and conditions (hereinafter the “contract” referred to as) represents. It is a registered company located at Magurska 37, Banska Bystrica, 974 11, Slovak Republic. The term "application" also means https://livetolives.net it also includes and refers to websites.
This Agreement contains terms and conditions that restrict our liability to you. Please read the Agreement from beginning to end before using the application in any form and accessing the application. If you do not agree to any of the terms and conditions set out below, please do not use the Application further or access the application.
1.1. The terms "we", "we" and "our" refer to the owner of the Application (hereinafter
"the company" as referred to).
1.2. The term "user" is the person who uses the Application.
1.3. The term "service",
1.4. The term "product" refers to all products that we sell or gift.
1.5. All information, including text, graphics, design and data, presented through this
The Application and its Services are collectively referred to as “Content”. In addition, we separate the content and personal data made available by our Users in any way as “User Content”.
2.1. This Agreement is concluded between you and the Company (hereinafter collectively referred to as the "Parties"). Dec.
2.2. By using the Application, you confirm that you have read and fully comply with all the terms and conditions of the Agreement every time you use the Application. You also agree to ensure that any person using our Application on your mobile phone, PC, tablet or any other device complies with these terms and specifications.
2.3. This agreement represents the sole and complete agreement between you and the company, and unless otherwise specified, your application and all other agreements between the parties with respect to our services, warranties, obligations or agreements supersedes and replaces them. However, you may also be required to comply with October additional terms and conditions when using or accessing our Applications and Services. These additional terms will be included in this Agreement October unless otherwise specified.
2.4. The Company grants you a revocable license to access and use our Applications and Services strictly in accordance with this Agreement. Your use of our Application and Services is for internal and personal purposes, unless otherwise specified in this Agreement.
2.5. This Agreement does not in any way establish any partnership, joint venture or employee-employer or franchisor-franchisee relationship between the User and the Company. Dec.
3.1. You must be 18 (eighteen) (or the legally accepted age if different from 18 in your country or region) to register for, use, or access the App.
3.2. Organizations and other artificial entities are not allowed to register as Users of the Application or use the Application for any purpose.
3.3. Use or access by specially defined groups of persons will be considered devoid of legal validity if it is prohibited by any law.
3.4. By registering and accessing the Application, you agree that you are a minor (according to the laws of your country or place of residence) who has the right and capacity to conclude this Agreement and follow each of its provisions.
3.5. By using and accessing the Application, you agree to comply with all local and international laws and regulations related to the use of our Application, its Services, as well as copyright and trademark laws related to the Content.
3.6. The Company reserves the exclusive right to accept or reject the User's registration with or without explanation.
3.7. You agree to ensure the confidentiality of your password, account data and personal information required during the registration process in our application.
3.8. You also confirm that you are responsible for the security of the device you are using. You agree that neither the Company nor any other third party will be responsible for any losses caused by your negligent attitude towards the security of the device you are using or the security of your personal data.
3.9. You agree to immediately notify us of any illegal use of your account information or any security breach.
4.1. All Content of the Application is subject to the exclusive rights of the Company, Users and other rights holders and all rights reserved.
4.2. Unless otherwise provided by these Terms and Conditions and also by any applicable law, no Content may be copied, reproduced, distributed, processed, transmitted, displayed, published, downloaded, sold or otherwise used in any other way, in whole or in part, in any other way. prior permission of the rightholder. Unauthorized reproduction, copying, collection, systematization, storage and transfer of content for commercial or non-commercial purposes is prohibited without the permission of the Company.
4.3. The User grants other Users a non-exclusive right of access to view, reproduce, copy and other User Content exclusively for non-commercial personal use, within the framework of the functionality of the Application, the interests of the rightholder are protected by law. User Content made available in this way for non-commercial personal use is only available on the condition that all copyright marks and other intellectual property notices remain unchanged.
4.4. The User also gives the Company a non-exclusive right to use its Content by copying, reproducing, processing, translating and distributing it for the Company's purposes.
The User grants the Company the right to use its Content for free in a non-exclusive manner in order to ensure that the Application operates at the scale provided by its architecture.
4.5. The above-mentioned non-exclusive right is valid for the entire period of time the Content is available in the Application and extends to the territories of countries around the world. The Company has the right to transfer the rights described in this article to third parties.
4.6. In the event that the User deletes the Content from the Application, these non-exclusive rights will be automatically removed from the shelf. The Company reserves the right to store and back up copies of User Content for the period necessary for internal purposes.
4.7. The user may not make available any content other than his own Content taken from other applications, websites and other intellectual property without the permission of the owner. The use of the Application or Content without the prior written permission of the intellectual property owner is strictly prohibited.
4.8. None of these Conditions, unless otherwise stated, can be considered as granting intellectual property rights to the Content.
4.9. The use of our service marks, trademarks, graphics, texts, logos and copyright notices that our Application may contain is prohibited without the prior written permission of the Company or the respective third-party intellectual property owners.
4.10. The user bears personal responsibility for any Content that he makes available in the Application. The User may not publish, upload, transfer or otherwise make Content available through the Application unless the User has obtained these rights in accordance with the relevant legislation. In the event that any intellectual property rights violations arise, please send us a complaint through our Customer Support.
4.11. We have the right, but not the obligation, to check whether there is prohibited Content in the Application and we may remove any Content at our discretion without any Customer notification.
5.1. The Application may contain links to other websites and applications (hereinafter referred to as “Websites and Applications of Third Parties”). The Company assumes no responsibility for third-party websites; accessing third-party websites is at your own risk.
5.2. Application third-party websites and applications and also third-party text, photos, graphics, images, music, audio, video, software and other content (hereinafter “third party content” as referred to) may contain links to. , are their intellectual property protected by the relevant laws.
5.3. In practice, the presence of any link to any third-party web site and the app, in any way, commercial or non-commercial nature of any services, products, content, data or software that we recommend in any way, does not mean we approve of it or we have introduced. Websites and Applications of Third Parties.
5.4. We do not check the compliance of the Content of Third Parties with any legislation, as well as the correctness of any information or statements expressed by the Websites and Applications of Third Parties.
5.5. If the User leaves the Application at his own risk or starts using third-party software, these Terms and Conditions will cease to apply to the User.
5.6. You do not remove any part of our application in any way, and your platform, our application is not provided your application or website for any illegal activities (API placement, or other methods included) and you will be allowed to provide links to. By providing links to our application, you also agree that we may request that you remove or delete these links at any time.
6.1. Application users can make their Content available while using the Application. This User Content may be objectionable or offensive in nature. We do not control, monitor or filter User Content and do not guarantee its quality. User Content that is contrary to any legislation, the Company may report this Content to the relevant competent authorities.
6.2. Any user found to have violated these terms and conditions or user content that the user's actions, the company restriction of the use of the application to the user (“temporary ban”) or to cancel this Agreement and thus reserves the right to suspend the activities of a user. Membership in the Application with or without any notice (“permanent ban”). The Company may change the ban periods for temporary bans at its discretion, without incurring any obligations to the User.
6.3. The Company may remove any Content that may be considered offensive or illegal in any way, or that violates this Agreement.
6.4. As a User, you agree not to make available or distribute User Content in any way, including the following:
a. Violates any international, federal or local law;
b. Copyright, patents, trademarks, etc. violating the property rights of any party, including;
c. Depictions of sexual nudity or suggestive poses in which the subject is naked, blurry or minimally dressed and/or in which clothing is unacceptable in an appropriate public context;
d. Depictions, animations or illustrations of sexual acts or sexually explicit poses or depictions of body parts;
e. Content that depicts, describes or promotes animality;
f. Damaging, threatening, slandering, racism, bigotry, hatred, violence or illegal activities, promotes or abusive, harassing, vulgar, obscene, misleading, defamatory, libelous, infringing of another's privacy, hateful, or racially, ethically or otherwise objectionable or unlawful;
g. Pirated computer software, media content, or links to them, including unauthorized copies of copyrighted content that belongs to another person in any way promotes;
h. Provides false and misleading information or endorses obscene, threatening or inappropriate behavior;
i. Of a person under the age of 18 in a sexual or violent manner to be exploited as well as bad words, bad words, false information about incest, rape, necrophilia (including any data from another user), the threat of suicide, harm to self or others, confusion, etc.;
j. Requests or contains any personal data from other Users or any third party for commercial or illegal purposes;
k. Provides detailed information about illegal activities, such as illegal production or purchase
weapons, drugs, invasion of privacy; gets involved in contests, swaps, pyramids and any fraud schemes;
l. Distributes unauthorized ads, promotional content, junk and spam mail or requests of any kind;
m. It contains viruses, malware or any software aimed at damaging the functionality and integrity of the software and hardware, as well as extracting data from the Application;
n. The Company has the exclusive right to prohibit the use of the Application and its Services in any way that could expose the Company, its affiliates or Users to any kind of damages or liabilities.
6.5. The user is also prohibited from doing the following:
a. Develop similar or competing software, make assemblies on the basis of applications and services and distribute them in any format;
b. Modify the source code in any way, convert the Application and any related software to the source code or disassemble it;
c. Use the Application and/or the Services in a manner that is contrary to this Agreement or any international, federal or local law.
6.6. The user also agrees not to:
a. Using any hardware or software to damage the application and its functioning;
b. To engage in any illegal activity related to the application;
c. To take actions that expose the Company's servers to overload or cyber attacks, and the User agrees to inform the Company about this if he learns anything;
d. To advertise or promote any product or service among other Users Decently;
e. Allow minors to use the Application in any way and use the necessary parental control tools to prevent such situations;
f. Use the application in countries and regions where such use may be considered a violation of any law or custom;
g. User Content, any confidential information or interactions with other users (for example, during video or text chat), including any content in any way save, enjoy, stop, copy, publish, or otherwise related in any other way unless permitted by federal and expose. and international laws;
h. Request the removal of any content that the user voluntarily submits to the Company
for advertising purposes, for example, during competitions. It is not mandatory to participate in competitions and send content that can be used for advertising purposes.
6.7. Provided that the Company does not systematically monitor User Content, you agree to assume all possible risks if you encounter content that may be considered abusive or inappropriate, but choose to continue using the Application.
7.1. The Company reserves the right to evaluate reported violations of these Terms and Conditions and other complaints, as well as to take any appropriate action, including appeals to the relevant law enforcement agencies and authorized regulatory bodies. The company also provides email, IP addresses, usage history, etc. it may disclose any personal information about the User, including but not limited to, to these organizations.
8.1. The user can use video chat for free. We reserve the right to change or limit this free access at any time and in our sole discretion. We are free to require the user to register or purchase additional minutes ("October Minutes") at any time to continue accessing the video chat or any of the site features.
8.2. Apart from the free minutes, a User must have pre-paid Minutes in their account in order to use the video chat feature.
8.3. In practice, from time to time there are events (for example, promotional events). If the event represents a gift for registration, then it is only for new users who created an account in the system for the first time. Changing or creating a new account does not entitle you to receive the corresponding bonuses and discounts.
8.4. Currently, the following Extra Minute Packages are available on our site:
(a) 15 min - 15.90 USD (One-time purchase)
(b) 45 min – 47,90 USD (One-time purchase)
(c) 90 min – 86,90 USD (One-time purchase)
8.5. When the Extra Minute Package is paid in a different currency, the money is translated at the current exchange rate of your Bank.
8.6. After using all your free Minutes, you can buy Extra Minutes to continue using the video chat or the video chat messaging program.
8.7. The available Extra Minute Packages are available on the pay page. Extra Minute packages can be changed by us from time to time. You agree that the Company will not be responsible to you or other users of the Application for any changes in the number of minutes or the price.
8.8. Only the purchased Minutes will allow you to use video chat and video without time restrictions.
8.9. we reserve the right to delete your Extra Minutes after 365 days of inactivity.
9.1. There are several ways to replenish the account balance. Account renewal methods can be changed by us. You agree that the company is not obliged to change the methods of renewal.
9.2. The minimum amount of money with which you can replenish your application account is determined according to the chosen method of replenishment and can be changed from time to time. You agree that the Company will not be liable to you or other Users of the Application for any changes made to the list of replenishment methods or for any changes to the minimum amount of Tokens that will be credited to the Application account balance.
9.3. Each payback request is handled individually, on a case-by-case basis.
9.4. Purchases of Extra Minute Packages are one-time purchases.
9.5. If you have any other questions about billing and paying systems, [email protected] you need to contact us at the address.
9.6. If you do not accept the amount deducted from your debit card, you agree to contact us before contacting your debit card issuer to cancel pay ("chargeback"). You agree to contact our Customer Support and state your reason for not participating in the amount deducted from your bank card. We will review your request within 24 hours and, if your request is considered valid, we will refund the disputed amount to your bank card. Payback (if your request is approved) may take 15 (fifteen) business days. In the event that we reject your chargeback request, you can then proceed to further transactions and contact the issuer of your bank card.
9.7. In the event that you object to the amount charged after the end of your minutes, the money received from your bank card or by any other method will not be refunded for any reason specified in your refund request.
9.8. If you have any questions about replenishing your account balance or you do not accept the amount deducted from your account, you can contact our Customer Support.
9.9. If you buy something from us, you also represent and warrant the following:
(a) All pay information you provide is accurate and complete,
(b) The costs incurred by you will be covered by your bank or credit card company,
(c) You will pay the fees incurred by you based on the published prices, including applicable taxes,
pay Pay Pay October2018(d) If your initial payment method is invalid, you will continue to pay the accrued fees, including any additional fees we may incur due to the non-reciprocal payment.
9.10. We use third-party services to process payouts. We make commercially reasonable efforts to ensure that your credit card number is kept strictly confidential by using only third-party billing services that are GDPR compliant and use industry-standard encryption technology to protect your credit card number from unauthorized use. However, you understand and agree that we are not responsible in any way for the misuse of your credit card number.
10.1. The company has the right to request data from Users to verify payouts. This data may be passport information or other identification. The data can also be used as proof that the Application is actually Decently used by the User, in case of a dispute between the User and us.
10.2. If you want to be sure that it is the Company that requests data from you, [email protected] you can contact us at.
10.3. In the event of any conflict between the Company and the User, the Company also reserves the right to use it as evidence confirming that you are actually using the Application (in some cases - as proof that you are the real account holder) and to present it to interested parties Dec. authorize the following information: your avatar; screenshots made by the system when searching for an interlocutor; your IP address; your country, region and city; the type of browser you are using and the operating system.
11.1. We do not guarantee that the application will not contain errors, viruses or any harmful components, as well as that the information and data provided through our Services will be accurate and reliable.
11.2. Any Content made available in the Application by Third Parties (for example, by other Users) is beyond the control of the Company. The Company is not responsible for the accuracy or legal compliance of the data and content provided by these parties.
11.3. The Company does not control any products and services offered by Third Parties and is therefore not responsible. The Company is not involved in any possible interaction between you and Third Parties. Dec. By using the goods and services of Third Parties, you agree that all responsibility for this lies with you.
11.4. Third parties (e.g., other users) provided by the application, including any content to the content that is provided between you and the company in any financial, legal, or did not establish a professional relationship or professional advice in any jurisdiction. The company does not control and is not responsible for what Users share or post.
12.1. Application and the Services may be temporarily unavailable for maintenance or other reasons, and the company, and user interaction for any loss that may arise from this cause during application use, interruption, delay or damage is not responsible.
12.2. The Company is not responsible for technical malfunctions of the User's devices, equipment, equipment, which may result from the use of Applications and Services, or for physical or mental injuries or any kind of damage suffered by the User.
12.3. The application provides the Content and all information as is, and all implied warranties are disclaimed.
12.4. The Company does not guarantee any consequences or effects resulting from the use of the Content and the Application. No liability is accepted for all possible losses or damages that the User may incur. The User agrees that he is solely responsible for all possible special or incidental damages and damages that may arise from the use of the Application.
12.5. The Decriminalization and limitation of the damages mentioned above are the basic elements of the Contract between the User and the Company.
12.6. Links and references to services, products and information provided in any form through the Application do not imply any recommendations or promotions by the Company.
12.7. The Company will not be liable in any way for any indirect, consequential or special damages or losses, including data loss or possible profit, that may arise from the use of the Application and related Services. Notwithstanding anything to the contrary herein, for any reason and regardless of the form of action, each time a liability against the company, in reference to the number of minutes the user's account will be limited to the equivalent amount. the balance at the time the case was filed. The minute value is calculated according to the payment method that the user has chosen when paying for the minute. Since some jurisdictions do not allow the exclusion or limitation of indirect or incidental damages, the company's liability will be limited to the maximum extent permitted by law.
13.1. You agree to defend and indemnify the Company and its affiliates against claims, losses, damages and expenses of third parties arising from your use of the Application or related Services.
13.2. You agree that if the provisions of this Agreement are not complied with or not fully and properly implemented by you, the Company will have the appropriate equitable remedy, and the provision of fair compensation to the Company will not limit the Company's ability to take such remedies. otherwise, it is open to the use of the Company within the scope of the relevant laws.
14.1. The Company reserves the right to amend this Agreement (and each subsequent "New Agreement") at its sole discretion.
14.3. If you accept the New Agreement,
Application under the amended terms.
14.4. If you refuse or fail to comply with the new terms, you will no longer be allowed to use the App.
14.5. The company allows the user to access any component or feature of the Application (redesign, modification of content, built-in tools and related services, etc.). incl.) may change, suspend, stop or restrict its access without any notice or obligation.
15.1. This Agreement comes into force on the date you start using the Application and will remain so
A new Agreement is in effect until it is terminated or replaced, or until you stop using the Application. If the Company chooses to stop providing the Application or its Services or to grant rights to a third party to provide the Application, it will notify you at least 7 (seven) days before the event.
15.2. You have the right to terminate this Agreement at any time by notifying the Company via.
[email protected] send an email at or through Customer Support.
15.3. We reserve the right, in our sole discretion, to terminate this Agreement at any time without notice or notice to you or any User who may be considered in violation of these Terms and Conditions ("permanent ban"). In the event of a less serious violation of this Agreement, we may also provide you with a warning or temporary ban.
16.1. If any provision or part of this Agreement is considered invalid, this part will be reserved in full in consideration of the rest of the Agreement. In the event that any Content is contrary to these terms, priority is given to the Contract. Rights and other provisions of the agreement (copyright, trademarks, limitation of obligations, etc.).) in the event of any termination of this Agreement, it will remain valid.
17.1. This Agreement will be governed by and comply with the laws of the Slovak Republic, regardless of the principles of conflict of laws.
17.2. In the event of any dispute between the Company and the User regarding the Application or Services, the Parties to this Agreement should make all possible efforts to Decipher the dispute peacefully, without legal arguments. In the event that it is impossible to resolve these disputes by negotiation, the Parties agree to submit to the jurisdiction of the courts of the Slovak Republic.
17.3 This document is written in English. In case of doubt or disagreement in the interpretation of the document and the application of its provisions or in the resolution of disputes or any other issues, the English version will be considered relevant in advance.
This document defines our complaints policy and forms part of the User's contract with us.
18.3 How to file a complaint
livetolives.net if you have a complaint (including Content or any User), please submit your complaint including your name, contact information, a description of your complaint and a link to the Content related to your complaint, if any [email protected] send it to his address. .
18.4 Complaint resolution
To process your complaint:
a. we will take all necessary steps to initiate the investigation of your complaint within a period appropriate to the nature of your complaint;
b. if we request additional information or documents from you, we will contact you October in a timely manner;
c. if our investigation requires it, we can contact the relevant law enforcement agencies;
d. To respond reasonably to your complaint if our review proves that your complaint is justified (Removal of content, suspension or termination of the relevant User account, etc.). including) we take all necessary measures;
e. we will inform you about any results and decisions of our research by e-mail.